When I have already been purchasing from Bigbasket for really sometime the issue is apparently their customer care.
I told them that I received a affirmation connect with that the items are going to be shipped in time for which they had precisely the same reply. It is extremely unethical and unprofessional from there conclude to become such irresponsible and careless in the direction of your situation.
Hello men,I purchased a Avocado, five hundred gm from bigbasket as it was my initial encounter with big basket.The buy is arrived punctually but Once i opened the packet their was two piece of avocado one is rotten and various 1 is 50 % growthed.From my aspect I recommend you not to obtain fruits from significant basket...Examine Much more
Although the optimist ( or maybe lazy!) me again ordered from big basket and this time paid in advance to avoid scrambling for cash at the last second, but was stunned to find out that the quantity for which I paid ( Kiwis, apple fuji, lemons) was not what I received when the things was shipped, Evidently – sent later than the time I selected – of concerning 7.00-nine.00 AM.
! and just drop the matters and go, when requested why they were late, there was no reaction, they did not even inquire us to enter the pin during the unit which the shipping boys have. We do not receive what arrives totally free Along with the items. On 5KG wheat flour there was anything obtainable for cost-free and it never arrived via, even whether it is trivial, wont we get it for what we spend in the traditional retailers as well as large bazaar style of shops? I'd mailed their customer service, very little will come back again from them apart from the automatic reaction. They only usually do not reply to your query, Irrespective of how a lot of. I'd requested several situations from them and This is actually the to start with worse expertise. What surprises me is their warehouse is simply a number of kms clear of my location and they may nevertheless not deliver it to me by the due date. i do not know what induced these lengthy delays.
I'm applying big basket from past six monthsNow BB incorporating some extra quantity to BB wallet soon after supply the products, this additional amount of money later I have to pay.After i identified as to customer companies, they instructed It's important to fork out the additional total.So now onwards I decided not to shop wi...Study Much more
So basically, this time I never ever received my buy. This has happened many times before. They under no circumstances are available in the slot you decide on. But i nonetheless requested as I used to be not able to run to my regional grocery store for every one of the merchandise. Out with the four situations I have requested from significant basket, only once I've obtained my purchase throughout the provided time slot. I do think its higher time to prevent applying their company. I live in bangalore And that i dont know if any one has faced this issue so commonly like me.
I named customer support all over again. They explained that they'll arrange for the supply of that product the next day. The next day, in the event the supply male arrived, he required me to pay for once again for that missing item. After i explained to him that I experienced now compensated, he questioned me to phone customer support again. All this contacting Price tag me much more than fifty rupees! All for what? Their own individual problems? In any case, when I known as customer service, they set me on maintain declaring that they're going to Examine the data, after which you can they hung up on me! I had been managing from harmony, so I asked the shipping and delivery individual to call them. He mentioned, should you don’t want to pay back this smaller sum of money, then go away it, I’ll pay back from my very own pocket. Now, why must I pay back 2 times for anything? I tried to inform him that he ought to tell the massive basket folks that I had now compensated for that, but he stormed of saying that I was low-priced! Is that this the kind of company just one expects from any business
Its greater to buy groceries @close by shops as opposed to counting on on the net products and services. Since they don’t know what They may be undertaking.
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Be sure to do not buy merchandise from Major Basket.It is an extremely poor online choice to purchase products.I've positioned my very first order totaling Rs.
There is something inherently Completely wrong in this article: Massive Basket screws up the buy. As an alternative to apologising and expressing they’ll send out my goods as quickly as possible, they help it become look like These are carrying out me a favour by making a ‘substitute purchase at my request.
Look at discussion click here · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience prompted. Could you make sure you aid us together with your purchase selection? We'll do our best to assist you to.
Perspective discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Many thanks for sharing your information. We've been receiving this checked and will get back again to you Soon having an update. Kindly spare us some time.